omeFrequently Asked Questions
Are inflatables safe?
Yes, inflatables are safe. Party Hop’n, LLC (herein referred to as Party Hop’n) not only wants you to have a great time on our inflatables, we are dedicated to making sure that everyone is safe. As with most activities, there is a risk of injury, however, prior to allowing anyone on our inflatables, a representative of Party Hop’n will review our list of safety rules with you. These rules have been developed by the unit’s manufacturer, the ‘Safe Inflatable Operators Training Organization’ (S.I.O.T.O), which Party Hop’n is a member of, and Party Hop’n.
Is Party Hop’n insured?
Yes, Party Hop’n is licensed and insured. Also, each inflatable is inspected by the state of Kentucky to ensure its safety.
Are the inflatables clean?
Yes, each inflatable is cleaned and disinfected after every rental.
Does Party Hop’n provide supervision during the event?
As a standard, Party Hop’n will provide instruction for the customer to act as the supervisor/operator. As an option, and for an additional $25.00/hour charge, Party Hop’n can provide a supervisor/operator.
Does Party Hop’n deliver?
Yes, Party Hop’n serves Danville, KY and the surrounding communities. Delivery, setup and take down are all included in the price of the rental if the setup location is within 20 miles of Danville, KY. If the setup location is located outside of the 20 mile radius, an additional delivery fee may apply. Contact Party Hop’n for more information.
Can the customer pick up the inflatable themselves to save the delivery charge?
No. It is our policy that each inflatable will be delivered, setup and inspected by Party Hop’n prior to every event. Also, each inflatable will be inspected, cleaned, disinfected and taken down by Party Hop’n after every event.
What type of surfaces can inflatables be setup on?
A soft grassy area is the most preferred surface. However, asphalt, concrete, gym floors and carpeting are all acceptable surfaces. Setup area must be flat and cleared of any and all debris including, but not limited to, sharp objects, rocks, sticks, mud, chemicals, animal droppings and water. Also, inflatable must be 20’-0” or more away from all overhead power lines. Inflatables will be secured with anchoring stakes or sandbags depending on the surface conditions.
NOTE: Party Hop’n strongly recommends that you contact “Call Before You Dig”, One-Call Center at 1-800-752-6007 a minimum of one week prior to your event to prevent damage to buried utilities from our anchoring stakes. Please also make Party Hop’n aware of any underground sprinkler systems prior to setup.
Can inflatables be setup next to a pool?
No. As a safety precaution, inflatables must setup a minimum of 30’-0” from any pool, pond, lake, river or any other body of water.
Can inflatables be setup indoors?
Yes, as long as you have enough floor space and enough ceiling clearance to accommodate the specific inflatable which you are renting. Also, the inflatable cannot be setup near any heat source, hot lights, or any other item that may create a fire hazard.
Can inflatables be setup in a park?
Yes. Simply contact the park to make a reservation and let them know that you intend to have an inflatable at your event. If they require insurance and/or permit information from Party Hop’n, just let us know and will be happy to provide.
How much space is required to setup the inflatable?
See our ‘Equipment & Pricing’ page for specific space requirements as they are different for each inflatable. Generally, a 5’-0” space is required around the full perimeter of the inflatable. A minimum of 2’-0” of clearance is also required above the unit.
What electrical requirements are necessary for inflatables?
All units are inflated with an electric blower which must remain running the entire time that the unit is inflated. Each blower requires its own dedicated 20-amp electrical circuit. The electrical outlet is to be located within 100’-0” of the inflatable. Note that some units required more than one blower.
What is Party Hop’n, LLC’s weather cancellation policy?
Party Hop’n reserves the right to cancel your reservation if severe weather or the threat of severe weather conditions exist. Severe weather includes rain, winds exceeding 20mph, lightning, thunderstorms, hail, tornadoes, etc. If conditions are not severe enough for Party Hop’n to cancel, but are still unfavorable, Party Hop’n will give you the option to keep your reservation or to reschedule to another date. If you decide to keep your reservation, payment in full will be required and no refund will be available. If you decide to reschedule, your deposit will be applied to the new rental date.
How far in advance should I make a reservation?
Inflatables are available on a first come first serve basis. We recommend making your reservation as soon as your event is scheduled. Note that the inflatable is not considered reserved until a deposit is received by Party Hop’n.
Is a deposit required?
Party Hop’n requires a $50.00 deposit on all rentals. The remaining balance is due the day of your event, prior to setup.
How do I make a reservation?
Simply contact Party Hop’n at 859-583-3621 to schedule your reservation.
How long do I get to keep the inflatable?
Your reservation is good for one day, up to 8 hours. Party Hop’n will coordinate the actual delivery and pick-up times with you a few days prior to your event.
What if I want to cancel my reservation?
If you cancel your reservation a minimum of 14 days prior to your event, your entire deposit will be refunded to you. If you cancel your reservation within 14 days of your event, you will forfeit your deposit. We highly encourage you to reschedule your rental instead of cancelling to avoid losing your deposit. If special conditions exist such as a family emergency, death, illness, etc., please contact Party Hop’n to discuss.
What methods of payment does Party Hop’n accept?
Cash, Check, Visa, Mastercard, Discover. A $50.00 deposit is required to reserve the inflatable. The remaining balance is due in full prior to Party Hop’n setting up the inflatable at your event. Note that you will be charged a $30.00 fee for all returned checks.